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Wednesday, June 26, 2024

Shopify Makes AI More Accessible to Lure New Businesses

Shopify is revving up its e-commerce platform with a focus on artificial intelligence (AI). The Canadian company recently announced wider access to its AI-powered features, aiming to attract more businesses and boost its own growth.

This move comes after a period of slowing revenue for Shopify. By making their AI tools like Sidekick (a chatbot) and the image generation feature more available, Shopify is hoping to provide merchants with a more powerful and user-friendly experience.

Here’s a breakdown of what Shopify is offering:

  • Sidekick on steroids: Previously in testing with a limited audience, Sidekick is now open to a wider range of users. This AI assistant helps merchants with tasks like understanding customer behavior and answering business-related questions.
  • Smarter image editing: Shopify’s image generation tool is no longer limited to editing product photos. Businesses can now use it on their smartphones to create and enhance images for promotional materials like emails. This can save valuable time and resources for creating marketing content.
  • A more unified platform: In addition to the AI features, Shopify has rolled out over 150 updates designed to create a more integrated platform. This will allow merchants to manage their businesses more seamlessly from a single hub.

Overall, Shopify’s AI push is a strategic move to stay ahead in the competitive e-commerce landscape. By providing its users with intelligent tools and a streamlined platform, Shopify is hoping to attract new businesses and empower existing ones to grow.

Will it work? Only time will tell, but Shopify’s commitment to AI seems to be a step in the right direction for the future of e-commerce.

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